Legal Document

ace77 Terms & Conditions

Please read these terms carefully before using the ace77 platform — this is a legal agreement between you and us.

Last updated: January 2026

These Terms & Conditions ("Terms") apply between ace77 ("Platform", "we", "us") and any person ("User", "you") who uses its services. By registering an account, logging in, or using any service on ace77, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

ace77 is a trusted platform providing online betting and casino entertainment in Bangladesh. We are committed to ensuring a safe, fair, and enjoyable experience. These Terms are established to keep our services running smoothly and to protect the interests of all users.

1

Eligibility & Account Registration

1.1 Age Requirement

ace77 services are available only to those aged 21 or above. By registering an account, you confirm that you are at least 21 years old. Providing false information about your age will result in immediate account closure and the deposited funds may be forfeited.

1.2 One Account Policy

Each user may operate only one account on ace77. If operating multiple accounts, misusing bonus benefits, or engaging in fraudulent activity is proven, all associated accounts will be suspended or permanently closed.

1.3 Accuracy of Information

All information provided at registration — name, national ID number, mobile number, and payment account — must be true and accurate. Providing false information may put your withdrawal on hold and result in account closure.

2

Account Security & Password

It is entirely your responsibility to keep your ace77 account login details confidential. Do not share your account password with anyone. ace77 will not be held responsible for any loss resulting from account use by a third party.

If you suspect unauthorized access to your account, notify the ace77 support team immediately. The support team is available 24/7 via live chat and email ([email protected]).

  • Use a strong and unique password.
  • Always log out after using a public or shared device.
  • Avoid clicking links provided through suspicious emails or messages.
3

Deposit & Withdrawal Policy

3.1 Deposit Rules

The minimum deposit amount on ace77 is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and Sonali Bank). The name on the payment account must match the account name at the time of deposit.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. ace77 reserves the right to complete an identity verification process before processing a withdrawal for security purposes. The withdrawal method must be consistent with the deposit method.

3.3 Third-Party Accounts

Deposits or withdrawals using a bKash, Nagad, or Rocket account registered in someone else's name are strictly prohibited. ace77 reserves the right to hold withdrawals if this rule is violated.

4

Bonus & Promotion Terms

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳20,000. For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. The maximum bonus is ৳20,000 — meaning a deposit of ৳22,000 or more will still yield a maximum bonus of ৳20,000, for a total of ৳42,000.

4.2 Wagering Requirements

Funds earned from a bonus must meet the wagering requirement before withdrawal. You must wager 10 times the bonus amount (on the bonus amount only, not on deposit + bonus). For example: receiving a ৳2,000 bonus means you must place a total of ৳20,000 in bets before withdrawing.

4.3 General Bonus Rules

  • Bonuses may only be used on games approved by ace77.
  • ace77 reserves the right to change or withdraw any bonus offer without prior notice.
  • If bonus abuse or manipulation is proven, the bonus and any associated winnings will be voided.
  • A user may claim the benefit of a specific promotion only once.
5

VIP Program & Rewards

The ace77 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Users advance to higher tiers progressively through regular play.

  • Bronze: up to 0.2% weekly cashback.
  • Silver: up to 0.5% weekly cashback.
  • Gold: up to 0.7% weekly cashback.
  • Platinum: up to 1.0% weekly cashback.
  • Diamond: up to 1.2% weekly cashback.

VIP benefits are subject to change at ace77's discretion. If any fraudulent activity is detected, a user's VIP tier may be withdrawn immediately.

6

Fair Play & Prohibited Activities

ace77 is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited on the platform:

  • Betting or playing games using software bots, automated tools, or artificial intelligence.
  • Account hacking, phishing, or exploiting any technical vulnerability.
  • Money laundering or transactions involving illegal funds.
  • Claiming bonuses under multiple identities or across multiple accounts.
  • Harassing or defrauding other users.

If ace77 identifies such activity, it reserves the right to immediately suspend the relevant account and take legal action where applicable.

7

Privacy & Data Protection

ace77 places the highest importance on the privacy of users' personal information. The platform uses SSL encryption technology to keep all transactions and data secure. Users' personal information will not be shared with third parties, except where required by law.

For detailed information on data collection, use, and storage, please read the ace77 Privacy Policy page.

8

Responsible Gaming

ace77 believes in promoting a culture of responsible gambling. We view gaming as a form of entertainment and discourage addictive behavior that causes financial problems.

  • Only play with money you can afford to lose.
  • Set time and spending limits for gaming and stick to them.
  • Do not treat gambling as a source of income.
  • If you notice signs of addiction, contact ace77 support.

ace77 provides a self-exclusion option at the user's request. To learn more, visit the Responsible Gaming page. For users aged 21 and above only.

9

Platform Service Limitations

ace77 may experience service interruptions for the following reasons, and ace77 will not be held liable in these cases:

  • Technical maintenance work or server upgrades.
  • Internet connection disruptions or bandwidth issues.
  • Unexpected technical errors or cyberattacks.
  • Service suspension due to natural disasters or legal orders.

ace77 will always strive to maintain the highest standard of service and will work to resolve any disruption quickly.

10

Dispute Resolution

If a dispute arises between ace77 and a user, please contact the ace77 support team first. The support team provides assistance 24/7 in Bengali and English via live chat and email ([email protected]).

If the matter cannot be resolved through support, it will be escalated for review at a higher level within ace77. ace77 is committed to resolving disputes through a fair and impartial investigation.

11

Account Suspension & Closure

ace77 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

  • Violation of any clause of these Terms.
  • Use of a false identity or documents.
  • Suspected fraudulent transactions or money laundering.
  • The user's own self-exclusion request.
  • Long-term inactive accounts (the applicable period will be communicated via prior notice).

Users may also request account closure at any time through ace77 support. An opportunity to withdraw any valid balance will be provided before the account is closed.

12

Intellectual Property & Content

The ace77 website, logo, graphics, text, and all digital content are the intellectual property of ace77 and are protected under copyright law. This content may not be reproduced, distributed, or modified in any way without prior written permission from ace77.

Content from game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI — is subject to their respective intellectual property policies.

13

Changes to the Terms

ace77 reserves the right to update these Terms at any time as needed. In the case of significant changes, an effort will be made to notify registered users. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

The latest Terms will always be available on this page. You are advised to visit this page regularly.

14

Contact & Support

For any questions, comments, or concerns regarding these Terms, please contact the ace77 support team:

  • Live Chat: available 24/7.
  • Email: [email protected]
  • Support languages: Bengali and English.

ace77 is committed to treating all users with respect and helpfulness.

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